Task management
Assign work, track types and statuses, and keep actions and replies in one board.
CRM for growing teams
CRM software to manage customers, tasks and invoices in one place
CRMiva brings tasks, customers, sales, invoices, shipping, maintenance, and chat together in one clear workspace.
A free plan is available for one year, with no payment card required.
- A live dashboard of team activity
- Automatic reminders 30 minutes before a task is due
- Instant notifications on web and mobile
- Arabic and English, with multiple workspaces
Everything you need to manage customer relationships
From the first lead to the invoice, renewal, shipping, and maintenance — the full journey lives in one system.
Leads
Turn inquiries into opportunities and link each lead to a follow-up task without duplicate records.
Customer database
Keep contacts, types, and files organized so the team can find and follow up quickly.
Calendar
See execution times and meetings on a clear calendar so nothing slips.
Sales invoices
Create invoices and track collections and items from the same workspace.
Subscriptions and renewals
Track recurring services and renew before they lapse for the customer.
Software licenses
Manage license contracts, serials, device counts, and support periods in one clear record.
Periodic maintenance
Plan water-treatment station visits, contracts, stages, and execution follow-up.
Shipping management
Create shipments manually or via Excel import, and track status and COD with carriers like Bosta.
API integration
Connect CRMiva to accounting tools and sync customers, items, and invoices automatically.
Chat and notifications
Talk with the team inside the app and get alerts the moment a task or message changes.
Landing pages
Build a service page and a lead form without leaving CRMiva.
Workspaces and permissions
Separate companies or branches, then assign roles and modules for each team.
What is a CRM system?
A CRM — customer relationship management — system keeps everything about a customer in one record: their details, your history with them, the tasks tied to them, and the invoices you issued. Instead of that information scattering across spreadsheets, chat threads, and paper, your whole team works from one source.
The difference shows up quickly. No lead is lost because someone forgot to follow up, two people stop calling the same customer, and you can see at any moment how many open opportunities exist and who owns each one.
A cloud CRM built for small and mid-sized teams
CRMiva is Arabic-first with full right-to-left support, and ships a complete English interface for mixed teams — each person picks their own language. It runs in the browser on desktop and mobile, so there is nothing to install, no server to provision, and no maintenance window.
It covers the whole path: a lead arrives through a landing page or form, becomes a customer, follow-up tasks go out to the team, and an invoice is issued with subscriptions, shipping, maintenance, and renewal dates tracked afterwards. Team chat, instant web and mobile notifications, and a shared calendar come with it.
Built for any team that works with customers
CRMiva is not tied to one industry. The teams that get the most out of it are the ones following up with customers repeatedly:
- Real estate and property developers — tracking leads and viewing appointments
- Contractors and fit-out firms — tying each project to its tasks and invoices
- Marketing and design agencies — assigning work and tracking client deliverables
- Software and support companies — managing licences, subscriptions, and renewals
- Clinics and training centres — organising appointments and customer records
- Maintenance and field services — scheduling visits and confirming completion
Frequently asked questions
What does CRM mean?
CRM stands for customer relationship management. In practice it means the software that stores your customer records and tracks every interaction with them, from first contact through to after the sale.
Is there a free CRM plan?
Yes. The free plan gives you one workspace for up to five users and includes task management, the customer and lead records, the calendar, and team chat — no cost and no card required. Upgrade when you need invoices, subscriptions, and landing pages.
Is it suitable for a small business?
Yes, that is who it was designed for. Start with a small team on the free plan and add users and workspaces as the company grows, without a technical setup or lengthy training.
Do I need to install anything or run a server?
No. CRMiva runs in the browser, and your data lives on the server where you can reach it from any connected device.
Does it fully support Arabic?
Yes. The interface is fully Arabic and right-to-left, including reports, notifications, and email, and you can switch to English in one click.
Can I run more than one company or branch from one account?
Yes, through multiple workspaces. Each workspace has its own users, permissions, and data, and you move between them from the same login.
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